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Our Principal Consultant

Alex Yap, Our Principal Consultant, is a quality and productivity practitioner with over 20 years hand-on experience in the industry. He is an approved Pembangunan Sumber Manusia Berhad (PSMB) trainer and registered consultant with Malaysia Productivity Corporation (MPC). He is also recognized as a Business Excellence Assessor and Productivity Specialist in the areas of process improvement and performance excellence by MPC.

Alex Yap has previously worked closely with the Asian Productivity Organization’s Member Country Support Program to establish the ISO 14051 MFCA model organizations as well as developing the training and instructor’s manuals in MFCA.

He served in Material Flow Cost Accounting (MFCA) for APO member countries as the APO Technical Expert and Resource Person for Green Productivity Course.

He graduated with a Master’s degree in Quality and Productivity Improvement in addition to his Bachelor in Environmental Science.

Alex Yap is a qualified auditor in ISO 9001 and in ISO 22000. He is certified as a Quality Engineer and has senior membership in the American Society for Quality (ASQ).

He was an ASQ Malaysia Local Member Committee founding member and also served as Malaysia’s ASQ Country Counselor.